POLICIES

 
 
 

PAYMENT AND DEPOSITS

  • A $500 deposit is required to confirm your reservation.
  • The deposit, which is separate from the rent, will be refunded to you by mail approximately four weeks following your departure.
  • Deducted from the deposit will charges for damage that is more than normal wear and tear, excessive cleaning costs, and replacement costs for lost keys (up to $500 for special keys).
  • Final payment of Rental Fee and Security Deposit is due no later than 90 days prior to the commencement date.  We will not hold reservations unless these payment requirements are met.
  • There is a one-time Out Cleaning charge for stays of less than five (5) days, which is $180.00 + 4.167% tax.  Please note that the Out Cleaning fee is totally separate from the Rental Fee and will be deducted from the Security Deposit.  
  • For stays longer than five (5) days, the Out Cleaning fee is incorporated in the Rental Fee.

CANCELLATIONS 

  •  With our receipt of a written notice of cancellation from a guest at least 60 days prior to the guest's scheduled check-in date, we will refund the full deposit, less a $50 processing fee.
  • If written notice is received by us less than 60 days prior to the scheduled check-in date, the entire deposit will be forfeited unless the house can be re-rented. 
  • If written notice is received by us less than 30 days prior to the scheduled check-in date, the entire rent and tax will be forfeited unless the house can be re-rented for the same period of time.
  • There will be no refund of the deposit or rent and tax for the cancellation of Christmas bookings unless the house can be re-rented for the same period of time.